Import work orders
This workflow shows you how to import work orders from a file. Use it when orders are prepared outside of oneGRID and no direct interface to your ERP or warehouse management system is in place.
Role: Administrator
Prerequisites
- Your account has the Work Orders And Items permission.
- The items referenced in the file exist in oneGRID — see Manage items.
Steps
- Open Management > Work orders.
- To get the expected file structure, download a template first: click the save icon and choose CSV or JSON.
- Fill the template with your orders and save the file.
- Click Upload Orders .json/.csv and select the file. An import dialog shows the progress.
- Wait until the import finishes. The imported work orders appear in the list with status New.
The file is checked against your installation's work order size limits — positions per work order, locations per work order, and the two multiplied — before any of it is imported. If a work order in the file would grow past a limit, the import is refused and nothing from the file is created; the message names the limit that was reached, as described in Create a work order.
The request type Relocating is not accepted in an import. A file that uses it is rejected.
Result
The work orders from the file are created and can be processed by operators.
Work orders coming from a connected external system appear automatically on the External tab of the Work orders page with origin Interface. They are read-only in oneGRID.