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API result codes

The oneGRID app does not invent most of the messages it shows after a server operation. It asks the oneGRID API to perform the operation, and the API answers with a result code. Each code carries a description, which the app displays to the operator in their language.

This page lists every result code that can reach an operator, grouped by the process that produces it, together with the exact message shown. For messages the app produces on its own, see Error messages.

note

Success codes are omitted — this page lists the outcomes that stop or qualify an operation. Placeholders such as {0} are filled in with the concrete item, container, or location before the message is shown.

How a result is reported

Every operation answers with the same envelope.

FieldMeaning
resultThe result code — one of the values listed on this page
resultDescriptionThe message belonging to that code, which is what the operator sees
isResultSuccessWhether the operation succeeded; true only for the success codes omitted here
validationStatusPresent when input validation failed: carries errorMessages and errorCount, and the app lists those messages instead of the result description

Picking

Returned while starting, stepping through, or confirming a picking process.

Result codeMessage shown to the userReturned by
ContainerAlreadyInUseContainer with provided code cannot be assigned because it is already assigned or has placements.AttachContainerResult
OperationFailedUnable to attach container. Please retry or contact support for assistance.AttachContainerResult
ItemDoesNotExistItem with given number does not exist.AttemptToStartStatus
ItemNotPlacedOnStorageItem with given number is not placed on the storage.AttemptToStartStatus
LimitedStockAvailableUnable to start item picking because there is not enough stock to pick.AttemptToStartStatus
OperationFailedUnable to start item picking. Please retry or contact support for assistance.AttemptToStartStatus
ShelvingStorageDoesNotExistShelving storage with given name does not exist.AttemptToStartStatus
ContainerNotPlacedContainer with provided code is not placed on location.ConfirmPickingStatus
IsacDeviceIsNotAssignedToStorageThere is no ISAC device assigned to this storage.GetIsacCommunicationIdentifierByCartNameStatus
IsacStorageDoesNotExistISAC storage with given name does not exist.GetIsacCommunicationIdentifierByCartNameStatus
OperationFailedUnable to get ISAC device communication identifier for this storage. Please try again later or contact support for assistance.GetIsacCommunicationIdentifierByCartNameStatus
AlreadyCompletedWork order is already completed.GetNextItemStatus
NotEnoughStockQuantitiesStock quantities changed after the work order had been started. The stock quantities are not sufficient now.GetNextItemStatus
OperationFailedUnable to fetch the report. Please retry or contact support for assistance.GetShelfReportStatus
WorkOrderIsAbandonedWork order is marked as abandoned and cannot be started.GetShelfReportStatus
InvalidWorkOrderTypeWork order has invalid type.GetSingleWorkOrderProcessingNextStepResult
MessageIsMalformedMessage sent by ISAC are malformed. Please try again later or contact support for assistance.IsacMessageProcessingStatus
OperationFailedUnable to process ISAC message. Please try again later or contact support for assistance.IsacMessageProcessingStatus
UnexpectedMessageISAC sent a message that was not expected at this moment. Please try again later or contact support for assistance.IsacMessageProcessingStatus
DesignatedContainerNeedsToBeAssignedToOrderThe destination container needs to be assigned to the work order.PickingRequestConfirmationStatus
DestinationContainerInputRequiredProviding destination container is required.PickingRequestConfirmationStatus
ItemNotPlacedInSourceLocationItem not placed in source location.PickingRequestConfirmationStatus
OperationFailedUnable to confirm placing. Please retry or contact support for assistance.PlacingRequestConfirmationStatus
RequestNotForPlacingRequest is not a placing type.PlacingRequestConfirmationStatus
NoProcessStartedNo process started by selected user, on provided storage.ResetUserProcessInStorageResult
NotAuthorizedYou do not have permissions to affect users processes.ResetUserProcessInStorageResult
OperationFailedUnable to reset process. Please retry or contact support for assistance.ResetUserProcessInStorageResult
StorageDoesNotExistProvided storage does not exist.ResetUserProcessInStorageResult
UserDoesNotExistProvided user does not exist.ResetUserProcessInStorageResult
IsacNotAccessibleUnable to send command. The ISAC cart is not accessible. Please retry or contact support for assistance.SendAisleOccupiedStatus
OperationFailedUnable to send command. Please retry or contact support for assistance.SendAisleOccupiedStatus
CanBeProcessedRequest can be processed.SingleWorkOrderProgressStatus
CompletedRequest is completed.SingleWorkOrderProgressStatus
DesignatedLocationNotMatchingProcessing this request on the designated location will violate location rules.SingleWorkOrderProgressStatus
NoAvailableLocationThere are no location available to process this request.SingleWorkOrderProgressStatus
NotEnoughStockQuantitiesStocks quantities are not enough to process this request.SingleWorkOrderProgressStatus
PreviousRequestsMustBeCompletedFirstAll previous requests have to be completed first.SingleWorkOrderProgressStatus
NotInProcessISAC is not assigned to you.SkipIsacPositionResult
OperationFailedFailed to skip ISAC placement. Please try again later or contact support for assistance.SkipIsacPositionResult
NotAllLocationsOnPathArePairedNot all locations on picking path are paired.StartIsacNavigationStatus
PartnerShelvingStorageNotSelectedPartner shelving storage is not selected.StartIsacNavigationStatus
NotProcessableWork order is not processable. To see the reason please check report.StartSingleWorkOrderProcessingStatus
AlreadyInProcessWork order is already being processed.StartWorkOrderStatus
AnotherProcessStartedYou already started another process.StartWorkOrderStatus
OperationFailedUnable to start the work order. Please retry or contact support for assistance.StartWorkOrderStatus
StorageNotAssignedToUserThe storage to pick from is not assigned to you.StartWorkOrderStatus
WorkOrderAlreadyAssignedWork order is assigned to someone else.StartWorkOrderStatus
OperationFailedUnable to stop work order processing. Please retry or contact support for assistance.StopProcessingStatus

Cart picking

Returned by the PickCart processes — binding a cart, attaching orders, and confirming each step.

Result codeMessage shown to the userReturned by
StoragesConflictYou have selected storage different than one assigned to work order.CartWorkOrderProcessingReportStatus
AlreadyCompletedThe work order is already completed.ChangeWorkOrderAttachmentStatus
AssignedStorageTypeIsInvalidSelected storage type does not support this process.ChangeWorkOrderAttachmentStatus
CannotMergeProcessesUnable to attach work order due to danger of having mixed work order types to process.ChangeWorkOrderAttachmentStatus
InvalidRequestTypeThe provided request type is not valid.ChangeWorkOrderAttachmentStatus
LocationAlreadyReservedSelected location is already reserved.ChangeWorkOrderAttachmentStatus
LocationNotInTheCartSelected location does not exist on the cart.ChangeWorkOrderAttachmentStatus
NoProcessStartedYou did not start any cart process.ChangeWorkOrderAttachmentStatus
NotEnoughStockQuantitiesUnable to attach the work order due to missing stock quantities.ChangeWorkOrderAttachmentStatus
NotForPickingSelected work order is not meant for picking.ChangeWorkOrderAttachmentStatus
NotForSingleWorkOrderProcessingWork order is not designated for single work order processing.ChangeWorkOrderAttachmentStatus
NotProcessableAssigned work orders are not processable. To see the reason please check report.ChangeWorkOrderAttachmentStatus
OperationFailedUnable to change the work order attachment. Please retry or contact support for assistance.ChangeWorkOrderAttachmentStatus
TemplateDoesNotExistWork order template does not exist.ChangeWorkOrderAttachmentStatus
UserStorageNotAssignedYou have no storage assigned. Please assign storage first.ChangeWorkOrderAttachmentStatus
WorkOrderAlreadyAttachedThe work order is already attached to this cart.ChangeWorkOrderAttachmentStatus
WorkOrderAssignedToAnotherUserThe work order is already assigned to someone else.ChangeWorkOrderAttachmentStatus
WorkOrderAttachedSomewhereElseThe work order is attached to a different cart. Detach it first before attaching it to this one.ChangeWorkOrderAttachmentStatus
WorkOrderAttachedToFreeContainerThe work order is attached to a free container. Place this container instead.ChangeWorkOrderAttachmentStatus
WorkOrderIsAbandonedWork order is marked as abandoned and cannot be attached.ChangeWorkOrderAttachmentStatus
WorkOrderIsEmptyThe work order is empty.ChangeWorkOrderAttachmentStatus
WorkOrderNotOnTheCartProvided work order was not attached to the cart.ChangeWorkOrderAttachmentStatus
NotForPickingWork order is not designated for picking.ConfirmCartPickingStatus
OperationFailedUnable to confirm picking. Please retry or contact support for assistance.ConfirmCartPickingStatus
RequestDoesNotExistRelevant work order request does not exist.ConfirmCartPickingStatus
ShelfStorageConfirmationRequiredSource location confirmation required.ConfirmCartPickingStatus
WorkOrderNotAssignedToUserWork order is not assigned to you.ConfirmCartPickingStatus
WrongContainerScannedWrong container on cart scanned.ConfirmCartPickingStatus
WrongLocationScannedWrong location on cart scanned.ConfirmCartPickingStatus
InvalidItemScannedInvalid item scanned.ConfirmCartProcessingPickingStatus
ItemNotPlacedOnDesignatedLocationItem not placed on designated location.ConfirmCartProcessingPickingStatus
NoSufficientInformationNo sufficient information to confirm picking.ConfirmCartProcessingPickingStatus
NotForPickingRequest is not a picking type.ConfirmCartProcessingPickingStatus
ContainerDoesNotExistContainer with given code does not exist.ConfirmPickingFromSourceLocationStatus
ContainerNotPlacedScanned container is not placed on location.ConfirmPickingFromSourceLocationStatus
ContainerPlacementDoesNotMatchThere is no proper item placed in the container.ConfirmPickingFromSourceLocationStatus
InvalidDesignatedLocationConfirmedScanned location is not designated for this request.ConfirmPickingFromSourceLocationStatus
ItemDoesNotExistItem with provided name does not exist.ConfirmPickingFromSourceLocationStatus
ItemPlacementNotFoundItem with provided number is not placed on expected location anymore.ConfirmPickingFromSourceLocationStatus
LocationDoesNotExistLocation with provided ID does not exist.ConfirmPickingFromSourceLocationStatus
LocationPlacementDoesNotMatchThere is no proper item placed on the location.ConfirmPickingFromSourceLocationStatus
LotNumberRequiredA lot number must be scanned before this pick can be confirmed.ConfirmPickingFromSourceLocationStatus
NoPlacementsOnLocationThere are no placements on the location.ConfirmPickingFromSourceLocationStatus
NoScanningNeededYou do not need to confirm picking from source location.ConfirmPickingFromSourceLocationStatus
NotAnExpectedItemItem with provided number is not an expected one.ConfirmPickingFromSourceLocationStatus
OperationFailedUnable to confirm picking from source location. Please retry or contact support for assistance.ConfirmPickingFromSourceLocationStatus
ScannedLotNumberMismatchThe lot number does not match the lot number requested for this item.ConfirmPickingFromSourceLocationStatus
ScannedLotNumberNotAvailableAtSourceLocationThe scanned lot number is not available for this item at the source location.ConfirmPickingFromSourceLocationStatus
SourceContainerNotPlacedOnDesignatedLocationProvided container is not placed on the designated location.ConfirmPickingFromSourceLocationStatus
CartDoesNotExistCart with provided name does not exist.DetachAllContainersStatus
CartNotAssignedToUserCart is not assigned to you.DetachAllContainersStatus
OperationFailedUnable to the detach containers. Please retry or contact support for assistance.DetachAllContainersStatus
WorkOrderNotAssignedToUserCannot detach containers with work orders which are not assigned to you.DetachAllContainersStatus
ContainerNotOnTheCartSelected container is not placed on the cart.DetachContainerStatus
OperationFailedUnable to detach containers. Please retry or contact support for assistance.DetachContainerStatus
WorkOrderNotAssignedToUserThe work order which is assigned to this container is not assigned to you.DetachContainerStatus
CartHasContentInReplacedContainersA work order on this cart continues in a container that already left it. Detaching all work orders would discard that container's contents; detach the containers instead.DetachWorkOrdersStatus
OperationFailedUnable to detach work orders. Please retry or contact support for assistance.DetachWorkOrdersStatus
WorkOrderNotAssignedToUserCannot detach work orders which are not assigned to you.DetachWorkOrdersStatus
CartDoesNotExistCart does not exist.GetCartForPickingResult
CartSetupInvalidCart setup is invalid. It should have single rack with at least one location.GetCartForPickingResult
OperationFailedUnable to fetch cart. Please retry or contact support for assistance.GetCartForPickingResult
OperationFailedUnable to fetch the cart report. Please retry or contact support for assistance.GetCartReportStatus
ShelvingStorageDoesNotExistShelving storage with provided name does not exist.GetCartReportStatus
WorkOrderIsEmptyWork order is empty.GetCartReportStatus
AlreadyCompletedOrCanceledAll requests are either already completed or cancelled.GetCartWorkOrderProcessingNextStepResult
EndOfPickingPathThere are no locations ahead on storage that could fulfill next requests in order.GetCartWorkOrderProcessingNextStepResult
WorkOrderNotAssignedToUserUnable to continue process because work order was reassigned to someone else.GetCartWorkOrderProcessingNextStepResult
AlreadyCompletedAll work orders are already completed.GetNextCartItemStatus
EndOfPickingPathThere are no locations ahead on picking path with items to pick.GetNextCartItemStatus
NotEnoughStockQuantitiesStock quantities changed after picking had been started. The stock quantities are not sufficient now.GetNextCartItemStatus
OperationFailedUnable to fetch the next item to pick. Please retry or contact support for assistance.GetNextCartItemStatus
WorkOrderNotAssignedToUserUnable to continue picking because work order was reassigned to someone else.GetNextCartItemStatus
ExternalSystemFailureContainers cannot be relocated because integrated system did not accept the request.RelocateAllCartContainersStatus
LocationStorageMismatchSelected location does not belong to selected storage.RelocateAllCartContainersStatus
NoContainersToRelocateThere are no containers with work orders on cart.RelocateAllCartContainersStatus
OperationFailedUnable to relocate containers. Please retry or contact support for assistance.RelocateAllCartContainersStatus
RelocatingStorageCannotBeCurrentCartContainers must be relocated to a different storage.RelocateAllCartContainersStatus
StorageDoesNotExistStorage does not exist.RelocateAllCartContainersStatus
WorkOrderNotAssignedToUserCannot relocate containers with work orders which are not assigned to you.RelocateAllCartContainersStatus
ContainerWithNoWorkOrderContainer could not be relocated because it has no work order attached.RelocateSingleCartContainerStatus
ExternalSystemFailureContainer cannot be relocated because integrated system did not accept the request.RelocateSingleCartContainerStatus
OperationFailedUnable to relocate container. Please retry or contact support for assistance.RelocateSingleCartContainerStatus
SuccessContainer has been relocated.RelocateSingleCartContainerStatus
ContainerToReplaceIsEmptyNothing has been picked into the current container yet, so there is nothing to keep by replacing it.ReplaceContainerStatus
ContainerTrackingNotEnabledReplacing a container requires container tracking to be enabled.ReplaceContainerStatus
NewContainerCannotBeAssignedThe scanned container must allow for assigning work orders.ReplaceContainerStatus
NewContainerDoesNotFitLocationThe scanned container does not fit the cart location the full one occupies.ReplaceContainerStatus
NewContainerHoldsCompletionsThe scanned container already holds picked items and their packing list. Scan an empty container instead.ReplaceContainerStatus
NewContainerNotEmptyThe scanned container cannot be used because it is already assigned, has placements, or is placed somewhere.ReplaceContainerStatus
NoActiveContainerToReplaceThere is no physical container currently attached to the destination location to replace.ReplaceContainerStatus
OperationFailedUnable to replace the container. Please retry or contact support for assistance.ReplaceContainerStatus
SameContainerScannedThis is the container you are replacing. Scan a different, empty one.ReplaceContainerStatus
CartContainsNewOrderTypeOnly predefined work orders processing allowed.StartCartPickingStatus
InvalidWorkOrderTypeCart work order processing supports only work orders with custom, non-predefined type. Please remove work orders with predefined type from cart.StartCartPickingStatus
IsacCartNotConnectedUnable to start picking. The ISAC cart is not connected.StartCartPickingStatus
NoItemsToPickThere are no items to pick.StartCartPickingStatus
NotEnoughStockQuantitiesUnable to start picking due to missing stock quantities.StartCartPickingStatus
OperationFailedUnable to start picking. Please retry or contact support for assistance.StartCartPickingStatus
UserHasNoShelvingStorageSelectedUnable to start picking because You have no shelving storage selected.StartCartPickingStatus
WorkOrderNotAssignedToUserUnable to start picking because not all work orders on the cart are assigned to you.StartCartPickingStatus
OperationFailedUnable to stop picking. Please retry or contact support for assistance.StopCartPickingStatus
CartIsAlreadyTakenAnother user is already using the cart.TakeUpCartStatus
LicenseNotValidYour license does not allow for the operation.TakeUpCartStatus
OperationFailedUnable to assign the cart. Please retry or contact support for assistance.TakeUpCartStatus

Put Wall and sorting

Returned while placing items into a put wall or sorting them manually.

Result codeMessage shown to the userReturned by
AllOrdersOnAnotherStorageAll work orders are placed on another storage.AttemptToStartStatus
AnotherProcessAlreadyStartedPlacing process is already started on another storage.AttemptToStartStatus
AnotherUserStartedContinuousUnloadingUnable to start continuous unloading process because another user has already started it - this process is single user only.AttemptToStartStatus
FailedToGetOrdersUnable to fetch work orders.AttemptToStartStatus
MaxUsersInProcessReachedUnable to start the process because of license limitations - maximum amount of users in processes has been reached.AttemptToStartStatus
NoCompletedOrAbandonedWorkOrdersThere are no completed or abandoned work orders.AttemptToStartStatus
NoWorkOrdersCanBeStartedAll work orders are completed or abandoned.AttemptToStartStatus
NoWorkOrdersFoundThere are no work orders found.AttemptToStartStatus
OperationFailedUnable to start the process. Please retry or contact support for assistance.AttemptToStartStatus
ProcessAlreadyStartedProcess is already started for current put wall.AttemptToStartStatus
PutWallDoesNotExistStorage with the provided name does not exist.AttemptToStartStatus
SomeOrdersOnAnotherStorageSome work orders are placed on another storage.AttemptToStartStatus
WorkOrderInvalidUnable to start because invalid work order was detected.AttemptToStartStatus
ExternalSystemFailedThe item was not cancelled because it could not be cancelled in the integrated system.CancelPutWallItemStatus
ItemAlreadyPlacedThe item was already placed.CancelPutWallItemStatus
ItemNotRelevantThe item to cancel was not found in the selected work order.CancelPutWallItemStatus
NotAuthorizedYou do not have permissions to cancel items.CancelPutWallItemStatus
OperationFailedUnable to cancel the item. Please retry or contact support for assistance.CancelPutWallItemStatus
WorkOrderNotFoundThe work order with the item to cancel was not found.CancelPutWallItemStatus
NoProcessStartedThere is no started process for current put wall.ChangeProcessingStatusStatus
OperationFailedUnable to change the processing status. Please retry or contact support for assistance.ChangeProcessingStatusStatus
NoSortingProcessStartedNo manual sorting process started.ClearSortWallStatus
OperationFailedUnable to clear the storage. Please retry or contact support for assistance.ClearSortWallStatus
AmountExceededItem quantity is too high for work order placed on given location.ConfirmPutWallPlacingStatus
GivenPutWallPlacingNotStartedPut Wall placing process was not started with given storage.ConfirmPutWallPlacingStatus
ItemNotRelevantWork order on given location does not contain given item.ConfirmPutWallPlacingStatus
LocationNotRelevantProvided location does not exist on given storage.ConfirmPutWallPlacingStatus
NoWorkOrderPlacedThere is no work order placed on given location.ConfirmPutWallPlacingStatus
ProcessCompletedPlacing process completed.ConfirmPutWallPlacingStatus
PutWallDoesNotExistPut Wall does not exist.ConfirmPutWallPlacingStatus
WorkOrderDoesNotExistWork order assigned to given container does not exist.ConfirmPutWallPlacingStatus
OperationFailedUnable to empty the storage. Please retry or contact support for assistance.EmptyPutWallStatus
PutWallDoesNotExistStorage with provided name does not exist.EmptyPutWallStatus
PutWallInUseThe storage is already in use.EmptyPutWallStatus
PutWallIsEmptyThe storage does not contain any work ordersEmptyPutWallStatus
OperationFailedUnable to fetch work orders. Please retry or contact support for assistance.GetManyPutWallOrdersResult
OperationFailedUnable to fetch the process state. Please retry or contact support for assistance.GetProcessStateStatus
NoUnloadingProcessStartedThere is no unloading process in progress.GetPutWallOrderToUnloadStatus
NoWorkOrdersToUnloadThere are no completed or abandoned work orders to unload.GetPutWallOrderToUnloadStatus
OperationFailedUnable to fetch work order for unloading. Please try again later or contact support for assistance.GetPutWallOrderToUnloadStatus
WorkOrderNotForUnloadThe work order is not completed or abandoned so it cannot be unloaded.GetPutWallOrderToUnloadStatus
NoItemsToUnloadThere are no items to unload from the storage.GetSortWallItemToUnloadStatus
OperationFailedUnable to fetch the item to unload. Please try again later or contact support for assistance.GetSortWallItemToUnloadStatus
OperationFailedUnable to fetch the next manual sorting step. Please retry or contact support for assistance.ScanSortWallItemResponse
GivenPutWallPlacingNotStartedThe placement was not started with given storage.SelectItemStatus
ItemAlreadyCompletedScanned item is already completed for all work orders.SelectItemStatus
ItemInScopeOfDifferentPutWallThe item with the given number belongs to another Put Wall process.SelectItemStatus
ItemIsCancelledScanned item has been cancelled in work order.SelectItemStatus
ItemSatisfiesNoWorkOrderNo work order contains item with given number.SelectItemStatus
OperationFailedUnable to select the item. Please retry or contact support for assistance.SelectItemStatus
OperationFailedUnable to fetch storage status. Please retry or contact support for assistance.SortWallStatusResponse
SortWallDoesNotExistA storage with given identifier does not exist.SortWallStatusResponse
ContainerAlreadyInUseThe container is already in use and cannot be used for unloading.UnloadPutWallOrderStatus
InvalidContainerScanned container is invalid for selected work order.UnloadPutWallOrderStatus
OperationFailedUnable to unload the put wall order. Please try again later or contact support for assistance.UnloadPutWallOrderStatus
WorkOrderNotPlacedOnUsedStorageWork order selected to unload is not placed on designated storage.UnloadPutWallOrderStatus
ContainerOnLocationToWhichItemCannotBeUnloadedSelected container is placed at a location that does not allow unloading.UnloadSortWallItemStatus
ItemCannotBeUnloadedToGivenLocationSelected location does not allow unloading.UnloadSortWallItemStatus
OperationFailedUnable to unload the item. Please try again later or contact support for assistance.UnloadSortWallItemStatus
StorageSettingsFetchFailedUnable to get storage settings. Please try again later or contact support for assistance.UnloadSortWallItemStatus

Placing items and containers

Returned when placing, moving, pairing, or removing items and containers.

Result codeMessage shown to the userReturned by
ContainerTypeDoesNotExistContainer type does not exist.AddContainersResult
OperationFailedUnable to add containers. Please retry or contact support for assistance.AddContainersResult
ContainerTypeAlreadyExistsContainer type with provided name already exists.AddContainerTypeResult
OperationFailedUnable to add the container type. Please retry or contact support for assistance.AddContainerTypeResult
InvalidInputUnable to import containers due to invalid content.AddOrUpdateContainersBatchResult
OperationFailedUnable to import containers. Please retry or contact support for assistance.AddOrUpdateContainersBatchResult
LocationContainsOtherItemsLocation cannot be used for placing because it already contains other items.ConfirmPlacementStatus
LocationDoesNotExistSelected location does not exist.ConfirmPlacementStatus
NegativeAmountThe amount cannot be negative.ConfirmPlacementStatus
NotPositiveAmountThe amount must be positive.ConfirmPlacementStatus
OtherLocationWithItemThere is location with this item already placed in this storage.ConfirmPlacementStatus
PlacingAmountExceedsMaximumPlacing provided amount will cause exceeding maximum amount supported.ConfirmPlacementStatus
RequiresItemCreationConfirmationThe item does not exist and requires creation confirmation.ConfirmPlacementStatus
OperationFailedUnable to remove item placements from storage. Please retry or contact support for assistance.DeleteAllPlacementsFromStorageResult
ContainerOnLocationThe container is already placed on a location and cannot be deleted. Please detach it from the location first.DeleteContainerResult
OperationFailedUnable to delete the container. Please retry or contact support for assistance.DeleteContainerResult
ContainerTypeInUseThere are containers of this type existing, and therefore this type cannot be deleted.DeleteContainerTypeResult
OperationFailedUnable to delete the container type. Please retry or contact support for assistance.DeleteContainerTypeResult
PlacementDoesNotExistPlacement does not exist.DeletePlacementResult
SuccessPlacement has been removed.DeletePlacementResult
ContainerAlreadyDetachedThe container is already detached.DetachFromLocationResult
OperationFailedUnable to detach the container from the location. Please retry or contact support for assistance.DetachFromLocationResult
ContainerHasNoWorkOrderAssignedThe container has no work order assigned.DetachFromWorkOrderResult
OperationFailedUnable to unassign the container from the work order. Please retry or contact support for assistance.DetachFromWorkOrderResult
OperationFailedUnable to fetch all container types. Please retry or contact support for assistance.GetAllContainerTypesResult
OperationFailedUnable to fetch container. Please retry or contact support for assistance.GetContainerResult
OperationFailedUnable to upload containers from the file. Please retry or contact support for assistance.GetContainersFromFileResult
OperationFailedUnable to fetch all containers. Please retry or contact support for assistance.GetContainersResult
OperationFailedUnable to get containers template. Please retry or contact support for assistance.GetContainersTemplateResult
LocationOutOfShelfSelected location does not exist in scope of selected shelf.GetLocationStatus
NoLocationsOnShelfThere are no locations on this shelf.GetLocationStatus
OperationFailedUnable to fetch the location. Please retry or contact support for assistance.GetLocationStatus
ShelfDoesNotExistShelf does not exist.GetLocationStatus
OperationFailedUnable to fetch placements for given items. Please try again later or contact support for assistance.GetPlacementsRacksResult
SomeItemsDoNotExistSome of selected items do not exist.GetPlacementsRacksResult
ContainerTypeDoesNotExistContainer type with provided ID does not exist.OnboardContainerResult
ContainerWithGivenCodeExistsContainer with given code already exists.OnboardContainerResult
OperationFailedOnboarding of container was unsuccessful. Please try again later or contact support for assistance.OnboardContainerResult
ContainerDoesNotExistContainer with provided code does not exist.PlaceContainerStatus
ContainerMustAllowWorkOrderAssignmentsContainer that is being placed must allow for assigning work orders.PlaceContainerStatus
DifferentLotNumberOfSameItemThe selected container is filled with items. Placing same items with different lot number is not allowed on this location.PlaceContainerStatus
ItemsCountRequiredThe selected container is filled with items. Please recount them before placing.PlaceContainerStatus
LocationDoesNotExistOnTheStorageLocation with provided ID does not exist on given storage.PlaceContainerStatus
MaximumContainersAmountReachedLocation cannot be used for placing because it already contains maximum amount of containers.PlaceContainerStatus
MaximumPlacementsAmountReachedContainer have items inside, but location already contains maximum placements amount.PlaceContainerStatus
NoLocationsInGivenStorageThere are no locations in the storage.PlaceContainerStatus
OperationFailedUnable to place the container. Please retry or contact support for assistance.PlaceContainerStatus
OtherLocationWithItemThe selected container is filled with items. There is already another location with this item placed in the storage.PlaceContainerStatus
OtherLocationWithSameModeWithSameItemThere is location of same mode with this item already placed in this storage.PlaceContainerStatus
PlacingContainerWithWorkOrdersNotAllowedThe selected container contains work order, placing it is forbidden on given storage.PlaceContainerStatus
SelectedLocationTooSmallLocation with provided ID is too small for given container.PlaceContainerStatus
TrackingContainersIsNotEnabledYou cannot place tracked container, as option for tracking them is disabled.PlaceContainerStatus
WorkOrderAlreadyHasPlacedContainerThe work order in the selected container is already being picked into another container on this storage. Detach that container before placing this one.PlaceContainerStatus
DifferentLotNumberOfSameItemPlacing same item with different lot number not allowed.PlaceItemResult
LocationHasMoreThanOneContainerAvailableInsufficient confirmation - location has more than one container available for placing.PlaceItemResult
NoProcessStartedYou did not start any item placing process.PlaceItemResult
OperationFailureUnable to place the item. Please retry or contact support for assistance.PlaceItemResult
ScannedEntityOutOfProcessingStorageScanned entity is from different storage than the one you started process in.PlaceItemResult
NoAvailableLocationsThere are no locations that the given container can be placed on.StartContainerPlacingStatus
NoLocationsOrStorageDoesNotExistThere are no locations in selected storage or storage does not exist.StartContainerPlacingStatus
OperationFailedUnable to start the container placement. Please retry or contact support for assistance.StartContainerPlacingStatus
PlacingContainerWithItemsNotAllowedThe selected container contains items, placing it is forbidden on given storage.StartContainerPlacingStatus
StorageTypeNotSupportedSelected storage type is not supported for containers placing.StartContainerPlacingStatus
OperationFailedUnable to to start item placement. Please retry or contact support for assistance.StartItemPlacingResult
OperationFailedUnable to stop container placement. Please retry or contact support for assistance.StopContainerPlacingStatus
OperationFailedUnable to stop the onboarding. Please retry or contact support for assistance.StopItemOnboardingStatus
OperationFailedUnable to stop item placement. Please retry or contact support for assistance.StopItemPlacingResult
OperationFailedUnable to update the container type. Please retry or contact support for assistance.UpdateContainerTypeResult
OperationFailedUnable to update the placement. Please retry or contact support for assistance.UpdatePlacementResult
PlacementWithoutLocationPlacement is not coupled with a location.UpdatePlacementResult
InvalidInputProvided input is not valid. Please retry or contact support for assistance.UpdatePlacementsResult
OperationFailedUnable to update the placements. Please retry or contact support for assistance.UpdatePlacementsResult
PlacementDoesNotExistOne of the placements does not exist. Please refresh the data.UpdatePlacementsResult
PlacementWithoutLocationOne of the placements is no longer on location. Please refresh the data.UpdatePlacementsResult

Work orders

Returned when creating, importing, editing, or closing work orders and their templates.

Result codeMessage shown to the userReturned by
OperationFailedUnable to abandon the work order. Please retry or contact support for assistance.AbandonWorkOrderResult
WorkOrderCompletedCompleted work order cannot be abandoned.AbandonWorkOrderResult
WorkOrderInProcessWork order is being processed and cannot be abandoned.AbandonWorkOrderResult
OperationFailedUnable to add the work order. Please retry or contact support for assistance.AddWorkOrderResult
DesignatedStorageDoesNotExistThe selected storage does not exist.AddWorkOrderTemplateResult
DesignatedStorageTypeIsInvalidThe selected storage cannot be used as designated storage.AddWorkOrderTemplateResult
NumberAlreadyUsedByTemplateA work order template with the given number already exists.AddWorkOrderTemplateResult
NumberAlreadyUsedByWorkOrderA work order with the given number already exists.AddWorkOrderTemplateResult
OperationFailedUnable to add work order template. Please try again later or contact support for assistance.AddWorkOrderTemplateResult
WorkOrderTypeDoesNotExistWork order type does not exist.AddWorkOrderTemplateResult
OperationFailedUnable to add work order type. Please try again later or contact support for assistance.AddWorkOrderTypeResult
TypeWithGivenNameExistsWork order type with given name is already defined.AddWorkOrderTypeResult
AlreadyCancelledYou cannot cancel work order request because it is already cancelled.CancelWorkOrderRequestResult
ExternalSystemFailedUnable to cancel work order request because integrated system rejected the request.CancelWorkOrderRequestResult
NotAuthorizedYou do not have sufficient permissions to cancel work order requests.CancelWorkOrderRequestResult
OperationFailedUnable to cancel work order request. Please retry or contact support for assistance.CancelWorkOrderRequestResult
OperationFailedUnable to delete work order template. Please try again later or contact support for assistance.DeleteWorkOrderTemplateResult
OperationFailedUnable to delete work order type. Please try again later or contact support for assistance.DeleteWorkOrderTypeResult
WorkOrderTypeHasOrdersThere are existing work orders of this type.DeleteWorkOrderTypeResult
ContainerIsEmptyThe container is empty.GetPackingListPdfResult
OperationFailedUnable to get the packing list PDF file. Please retry or contact support.GetPackingListPdfResult
PdfTemplateDoesNotExistThe PDF template file does not exist.GetPackingListPdfResult
OperationFailedUnable to fetch picking progress. Please retry or contact support for assistance.GetPickingProgressStatus
WaitingForResultCurrent picking progress is being calculated.GetPickingProgressStatus
OperationFailedUnable to get work order import template. Please retry or contact support.GetWorkOrderImportTemplateResult
NotAllowedToSeeWorkOrderYou are not allowed to see this work order.GetWorkOrderResult
OperationFailedUnable to fetch the work order. Please retry or contact support for assistance.GetWorkOrderResult
WorkOrderIsAbandonedThe work order is abandoned.GetWorkOrderResult
FileContentNotValidFormat or content of provided file is not valid.GetWorkOrdersResult
IntegrationFailureOccurredNot all work orders integrated successfully.GetWorkOrdersResult
OperationFailedUnable to generate work order template import file. Please try again later or contact support for assistance.GetWorkOrderTemplateImportTemplateResult
OperationFailedUnable to get work order template. Please try again later or contact support for assistance.GetWorkOrderTemplateResult
OperationFailedUnable to get all work order templates. Please try again later or contact support for assistance.GetWorkOrderTemplatesResult
OperationFailedUnable to get all work order types. Please try again later or contact support for assistance.GetWorkOrderTypesResult
OperationFailedUnable to import work order templates. Please try again later or contact support for assistance.ImportWorkOrderTemplatesResult
ValidationFailedNo work order templates were created because some entries are invalid. Please check the report for details.ImportWorkOrderTemplatesResult
AssigneeNotFoundAssignee user was not found.ReassignWorkOrderResult
InvalidInputProvided input was invalid.ReassignWorkOrderResult
NotAuthorizedYou do not have permissions to assign work orders.ReassignWorkOrderResult
OperationFailedUnable to assign the work order. Please retry or contact support for assistance.ReassignWorkOrderResult
WorkOrderCompletedCompleted work order cannot be reassigned.ReassignWorkOrderResult
WorkOrderIsBeingProcessedWork order is being processed and assigned user cannot be changed at this time.ReassignWorkOrderResult
WorkOrderIsEmptyEmpty work order cannot be reassignedReassignWorkOrderResult
WorkOrderNotFoundWork order was not found.ReassignWorkOrderResult
OperationFailedUnable to restore the work order. Please retry or contact support for assistance.RestoreWorkOrderResult
OperationFailedUnable to update the work order. Please retry or contact support for assistance.UpdateWorkOrderResult
WorkOrderCannotBeEditedThis work order cannot be edited because it is completed, abandoned or external.UpdateWorkOrderResult
OperationFailedUnable to update work order template. Please try again later or contact support for assistance.UpdateWorkOrderTemplateResult
OperationFailedUnable to update work order type. Please try again later or contact support for assistance.UpdateWorkOrderTypeResult

Items

Returned by the item master-data operations.

Result codeMessage shown to the userReturned by
ItemAlreadyExistThe item already exists.AddItemResult
OperationFailedUnable to add the item. Please retry or contact support for assistance.AddItemResult
InvalidInputUnable to import items due to invalid content.AddOrUpdateItemsBatchResult
OperationFailedUnable to import items. Please retry or contact support for assistance.AddOrUpdateItemsBatchResult
AdapterConfiguredThe item does not exist in the connected external system and cannot be created manually.CreateItemFromNumberResult
OperationFailedUnable to delete the item. Please retry or contact support for assistance.DeleteItemResult
OperationFailedUnable to fetch the item. Please retry or contact support for assistance.GetItemResult
OperationFailedUnable to fetch items from the file. Please retry or contact support for assistance.GetItemsFromFileResult
OperationFailedUnable to get item template. Please retry or contact support for assistance.GetItemTemplateResult
InvalidInputUnable to synchronize the item due to invalid input.SynchronizeItemResult
ItemNotFoundInExternalSystemItem could not be found.SynchronizeItemResult
OperationFailedUnable to synchronize the item. Please retry or contact support for assistance.SynchronizeItemResult
OperationFailedUnable to update the item. Please retry or contact support for assistance.UpdateItemResult

Storages, racks, and locations

Returned while configuring warehouse structure — storages, racks, shelves, and locations.

Result codeMessage shown to the userReturned by
DeviceDoesNotExistDevice with provided ID does not exist.AddIsacDeviceResult
IsacAlreadyAssignedThis ISAC device is already assigned.AddIsacDeviceResult
NotAnIsacDeviceProvided device is not an ISAC.AddIsacDeviceResult
NotAnIsacStorageCannot assign ISAC device to non-ISAC storage.AddIsacDeviceResult
OperationFailedUnable to add an ISAC device. Please try again later or contact support for assistance.AddIsacDeviceResult
RackAlreadyHasAnIsacDeviceRack already has an ISAC device assigned.AddIsacDeviceResult
LocationAlreadyExistsLocation with provided ID already exists.AddLocationBySideResult
LocationModeDoesNotExistLocation mode does not exist.AddLocationBySideResult
LocationTypeDoesNotExistLocation type does not exist.AddLocationBySideResult
NotEnoughSpaceNot enough space on shelf.AddLocationBySideResult
OperationFailedUnable to add the location. Please retry or contact support for assistance.AddLocationBySideResult
SourceLocationDoesNotExistSource location does not exist.AddLocationBySideResult
StorageNotAllowingForLocationModesGiven storage cannot contain locations with modes.AddLocationBySideResult
StorageRequiresLocationModesGiven storage locations must have location modes.AddLocationBySideResult
ModeWithGivenNameAlreadyExistLocation mode with given name already exists.AddLocationModeResult
OperationFailedUnable to add location mode. Please try again or contact support for assistance.AddLocationModeResult
NotEnoughSpaceThere is not enough space on the shelf to add provided number of locations of a given type with given gaps between.AddLocationsResult
OperationFailedUnable to add locations. Please retry or contact support for assistance.AddLocationsResult
LocationTypeAlreadyExistsLocation type with provided name already exists.AddLocationTypeResult
OperationFailedUnable to add the location type. Please retry or contact support for assistance.AddLocationTypeResult
InvalidInputRequest provided to the server is not valid.AddOrUpdateStorageSettingResult
OperationFailedUnable to update the storage setting. Please retry or contact support for assistance.AddOrUpdateStorageSettingResult
SettingNotCompliantWith current global settings this setting is forbidden.AddOrUpdateStorageSettingResult
StorageDoesNotExistStorage not found.AddOrUpdateStorageSettingResult
DeviceInvalidSelected device does not support LEDs.AddRackGuidanceLedsResult
InvalidInputInvalid input.AddRackGuidanceLedsResult
NotAValidStorageTypeSelected storage type is not valid for rack guidance.AddRackGuidanceLedsResult
OperationFailedUnable to add the rack guidance. Please retry or contact support for assistance.AddRackGuidanceLedsResult
RackHasGuidanceAlreadySelected rack has guidance already.AddRackGuidanceLedsResult
RackNotFoundSelected rack was not found.AddRackGuidanceLedsResult
StripIndexTooHighSelected device does not support that many strips.AddRackGuidanceLedsResult
StripInUseSelected LED strip is already in use on locations. Please select free strip.AddRackGuidanceLedsResult
ExternalStorageUnable to add a rack to the external storage.AddRackResult
OperationFailedUnable to add the rack. Please retry or contact support for assistance.AddRackResult
RackAlreadyExistsRack with provided name already exists.AddRackResult
LevelOutOfRangeThe provided shelf's level is out of the range.AddShelfResult
OperationFailedUnable to add the new shelf to the rack. Please retry or contact support for assistance.AddShelfToRackResult
RackDoesNotExistRack with given ID does not exist.AddShelfToRackResult
DeviceDoesNotContainDeviceUnitThe provided device does not contain given device unit.AddSmartCAPToLocationResult
DeviceIsNotSMCTypeThe provided device is not SMC type.AddSmartCAPToLocationResult
DeviceUnitAlreadyInUseThe provided device unit is already assembled at a location.AddSmartCAPToLocationResult
DeviceUnitRoleDoNotMatchThe provided device unit role is not valid for given storage type.AddSmartCAPToLocationResult
LocationAlreadyHasDeviceUnitOnSideThe location already has a device unit assembled on given side.AddSmartCAPToLocationResult
OperationFailedUnable to add smartCAP to the location. Please retry or contact support for assistance.AddSmartCAPToLocationResult
HubNotFoundSENSORhub not found.AddSmcToRackResult
InvalidInputRequest provided to the server was not valid.AddSmcToRackResult
OperationFailedUnable to add smartCAP to the rack. Please retry or contact support for assistance.AddSmcToRackResult
RackHasConfirmationSmcAlreadyRack can have only single confirmation SMC and it has one already.AddSmcToRackResult
RackNotFoundRack was not found.AddSmcToRackResult
SmcInUsesmartCAP is already in use.AddSmcToRackResult
SmcNotFoundsmartCAP was not found.AddSmcToRackResult
LicenseInactiveYour license expired.AddStorageResult
OperationFailedUnable to add storage. Please retry or contact support for assistance.AddStorageResult
StorageAlreadyExistsStorage with provided name already exists.AddStorageResult
AlreadyHasAVirtualDeviceGiven storage already has a virtual device attached.AddVirtualDeviceToStorageResult
DoesNotSupportVirtualDeviceVirtual device can only be attached to shelving storage, cart or ISAC.AddVirtualDeviceToStorageResult
NotAVirtualDeviceDevice is not of virtual type.AddVirtualDeviceToStorageResult
OperationFailedFailed to attach a virtual device to storage.AddVirtualDeviceToStorageResult
DeviceIsNotPythonHeadTypeProvided device needs to be PythonHead type.AdjustLedSegmentsForShelfResult
DeviceUnitUpdateFailedUnable to update the device unit.AdjustLedSegmentsForShelfResult
OperationFailedUnable to adjust segments for the shelf. Please retry or contact support for assistance.AdjustLedSegmentsForShelfResult
ShelfHasNoLocationsThe shelf has no locations.AdjustLedSegmentsForShelfResult
LocationDoesNotExistSome of provided locations do not exist.ChangeLocationsModeResult
LocationsNotMeetingRequirementsThere are locations not meeting requirements, change their mode individually.ChangeLocationsModeResult
OperationFailedUnable to update locations mode. Please retry or contact support for assistance.ChangeLocationsModeResult
OperationFailedUnable to clear rack out of placements. Please retry or contact support for assistance.ClearRackOutOfPlacementsResult
OperationFailedUnable to clear shelf out of placements. Please retry or contact support for assistance.ClearShelfOutOfPlacementsResult
DeviceDoesNotExistDevice with provided name does not exist.CreateLedSegmentsForShelfResult
DeviceDoesNotHaveEnoughStripsNot enough LED strips in provided device.CreateLedSegmentsForShelfResult
LocationsWithDeviceUnitsOnSideThere are locations on this shelf side with already assembled device units.CreateLedSegmentsForShelfResult
OperationFailedUnable to create LED segments for the shelf.CreateLedSegmentsForShelfResult
ShelfDoesNotExistThe shelf does not exist.CreateLedSegmentsForShelfResult
StripAlreadyReservedThis LED strip is already reserved.CreateLedSegmentsForShelfResult
ModeInUseCannot delete location mode because it is currently in use.DeleteLocationModeResult
ModeNotFoundSelected mode was not found.DeleteLocationModeResult
OperationFailedUnable to delete location mode. Please try again or contact support for assistance.DeleteLocationModeResult
ContainersOnLocationThere are containers placed on this location.DeleteLocationResult
LocationDoesNotExistLocation does not exist.DeleteLocationResult
LocationIsDesignatedOneSome requests are currently incomplete and waiting to be completed at the selected location.DeleteLocationResult
OperationFailedUnable to delete the location. Please retry or contact support for assistance.DeleteLocationResult
PartialFailureCould not remove some of the containers from the location.DeleteLocationResult
PlacementsOnLocationThere are items placed on this location.DeleteLocationResult
WorkOrdersOnLocationThere are work orders associated with this location.DeleteLocationResult
OperationFailedUnable to delete the location type. Please retry or contact support for assistance.DeleteLocationTypeResult
OperationFailedUnable to delete the rack. Please retry or contact support for assistance.DeleteRackResult
FailureUnable to remove shelves from the rack. Please retry or contact support for assistance.DeleteRackShelvesResult
NoShelvesInRackNo shelves found in the rack.DeleteRackShelvesResult
PartialFailureUnable to remove some of shelves from the rack.DeleteRackShelvesResult
ShelvesWithLocationsFailureUnable to remove shelves from the rack as some shelves still contain locations.DeleteRackShelvesResult
LocationsNotMeetingRequirementsSome locations do not meet the requirements. Please delete them individually.DeleteShelfLocationsResult
OperationFailedUnable to delete locations. Please retry or contact support for assistance.DeleteShelfLocationsResult
ShelfContainsDesignatedLocationSome requests are currently incomplete and waiting to be completed at the selected shelf location.DeleteShelfLocationsResult
OperationFailedUnable to delete the shelf. Please retry or contact support for assistance.DeleteShelfResult
OperationFailedUnable to delete the storage. Please retry or contact support for assistance.DeleteStorageResult
StorageIsDesignatedOneSome work orders are currently incomplete and waiting to be completed in the selected storage.DeleteStorageResult
StorageWithRacksUnable to delete storage that contains racks.DeleteStorageResult
OperationFailedUnable to delete the storage setting. Please retry or contact support for assistance.DeleteStorageSettingResult
StorageSettingDoesNotExistStorage setting with provided name does not exist.DeleteStorageSettingResult
NotEnoughSpaceShelf does not have enough space.DuplicateLocationResult
OperationFailedUnable to duplicate the location. Please retry or contact support for assistance.DuplicateLocationResult
OperationFailedUnable to duplicate the rack. Please retry or contact support for assistance.DuplicateRackResult
OperationFailedUnable to duplicate the shelf. Please retry or contact support for assistance.DuplicateShelfResult
NotAllRacksExistNot all racks specified to duplication exist.DuplicateStorageResponse
OperationFailedUnable to duplicate storage. Please retry or contact support for assistance.DuplicateStorageResponse
OperationFailedUnable to fetch location modes. Please try again later or contact support for assistance.GetAllLocationModesResult
OperationFailedUnable to fetch all location types. Please retry or contact support for assistance.GetAllLocationTypesResult
DuplicatesOnInputListFile contains duplicated locations.GetExternalLocationsFromFileResult
ExternalLocationsConflictSome of external locations in other storage already have the same names as external locations defined in file.GetExternalLocationsFromFileResult
InternalLocationsConflictSome of internal locations already have the same names as external locations defined in file.GetExternalLocationsFromFileResult
NoExternalLocationsToIntegrateNo external locations found to be added or deleted.GetExternalLocationsFromFileResult
OperationFailedUnable to upload locations from the file. Please retry or contact support for assistance.GetExternalLocationsFromFileResult
UnsupportedStorageTypeStorage type does not support external locations onboarding.GetExternalLocationsFromFileResult
OperationFailedUnable to get locations for inventory. Please try again later or contact support for assistance.GetManyLocationsForInventoryResult
OperationFailedUnable to get racks. Please try again later or contact support for assistance.GetManyRacksResult
OperationFailedUnable to get locations for storage. Please retry or contact support for assistance.GetManyStorageLocationsResult
OperationFailedUnable to fetch the rack. Please retry or contact support for assistance.GetRackResult
OperationFailedUnable to fetch the storage. Please retry or contact support for assistance.GetStorageResult
OperationFailedUnable to fetch storage settings. Please retry or contact support for assistance.GetStorageSettingsResult
OperationFailedUnable to get template. Please retry or contact support for assistance.GetTemplateResult
DuplicatesOnInputListThere are duplicate location names on input list.ImportLocationsResult
ExternalLocationsConflictOne or more location names conflict with existing external locations.ImportLocationsResult
NotAllLocationModesExistNot all location modes are defined.ImportLocationsResult
OperationFailedUnable to import locations. Please retry or contact support for assistance.ImportLocationsResult
UnsupportedStorageTypeStorage of selected type does not support locations importing.ImportLocationsResult
OperationNotStartedNo operation with given ID is started.ImportPlacementsProgressResult
LocationDoesNotExistLocations were not found.MoveLocationsResult
NotEnoughSpaceNot enough space in shelf to move the locations.MoveLocationsResult
OperationFailedUnable to move the locations. Please retry or contact support for assistance.MoveLocationsResult
OperationFailedUnable to remove device units from the shelf. Please retry or contact support for assistance.RemoveDeviceUnitsFromShelfResult
ShelfDoesNotExistShelf not found.RemoveDeviceUnitsFromShelfResult
ShelfHasNoDeviceUnitsNo device units with selected type were found on the shelf.RemoveDeviceUnitsFromShelfResult
OperationFailedUnable to remove an ISAC device. Please try again later or contact support for assistance.RemoveIsacDeviceResult
NothingToRemoveRack has no guidance to remove.RemoveRackGuidanceLedsResult
OperationFailedUnable to remove the rack guidance. Please retry or contact support for assistance.RemoveRackGuidanceLedsResult
OperationFailedUnable to remove the smartCAP from the location. Please retry or contact support for assistance.RemoveSMCFromLocationResult
OperationFailedUnable to remove smartCAP from the rack. Please retry or contact support for assistance.RemoveSmcFromRackResult
SmcNotFoundSelected smartCAP was not found on rack.RemoveSmcFromRackResult
NoVirtualDeviceAssignedSelected storage does not have any virtual device assigned.RemoveVirtualDeviceFromStorageResult
OperationFailedFailed to remove virtual device from storage.RemoveVirtualDeviceFromStorageResult
InvalidReorderModeSelected reorder mode cannot be used for selected storage type.ReorderLocationsResult
OperationFailedUnable to reorder locations. Please retry or contact support for assistance.ReorderLocationsResult
RackDoesNotExistRack does not exist.ReorderLocationsResult
OperationFailedUnable to mark the location as full. Please retry or contact support for assistance.SetIsFullForLocationResult
SucceedThe location has been marked as full.SetIsFullForLocationResult
JobAlreadyRunningSome job is already running. Please wait for completion before starting new one.StartImportPlacementsResult
OperationFailedUnable to start the order preview. Please retry or contact support for assistance.StartOrderPreviewResult
PreviewAlreadyRunningAnother preview is already running.StartOrderPreviewResult
RackDoesNotExistSelected rack does not exist.StartOrderPreviewResult
SomeOfDevicesAreOfflineSome devices connected to rack locations are offline. Please make sure all devices are online and try again.StartOrderPreviewResult
NoPreviewToStopNo preview is running.StopOrderPreviewResult
OperationFailedUnable to stop the order preview. Please retry or contact support for assistance.StopOrderPreviewResult
OperationFailedUnable to update location mode. Please try again or contact support for assistance.UpdateLocationModeResult
OperationFailedUnable to update the location. Please retry or contact support for assistance.UpdateLocationResult
OperationFailedUnable to update the location type. Please retry or contact support for assistance.UpdateLocationTypeResult
OperationFailedUnable to update the rack. Please retry or contact support for assistance.UpdateRackResult
RackAlreadyExistsThe rack with provided name already exists.UpdateRackResult
ShelfInRackExceedsWidthFailureUnable to update the rack as the shelves take up more space than the width of the new rack.UpdateRackResult
OperationFailedUnable to update the shelf. Please retry or contact support for assistance.UpdateShelfResult
ShelfAlreadyExistsThe shelf already exists.UpdateShelfResult
OperationFailedUnable to update the storage. Please retry or contact support for assistance.UpdateStorageResult
StorageHasStructureThis storage already contains a substructure and cannot be changed to an external type.UpdateStorageResult

Devices and presets

Returned when onboarding, configuring, or commanding smartCAP, smartLED, and controller hardware.

Result codeMessage shown to the userReturned by
OperationFailedUnable to add the preset. Please retry or contact support for assistance.AddDevicePresetResult
PresetAlreadyExistThe preset with this name already exists.AddDevicePresetResult
DeviceNotFoundSelected device was not found.AddSmcsResult
InvalidInputSensors could not be created. Something went wrong during processing of the request.AddSmcsResult
OperationFailedUnable to add sensors.AddSmcsResult
TooManySmcsSensors could not be created as the number exceeds supported limit for this device type.AddSmcsResult
DeviceAlreadyAssignedDevice with selected communication identifier is already assigned.AssignDeviceResult
DeviceAlreadyExistsDevice with selected name already exists.AssignDeviceResult
DeviceDoesNotExistDevice with selected communication identifier does not exist.AssignDeviceResult
DeviceOfflineThe device is offline and cannot be assigned. Please make sure the device is connected to the internet through LAN cable or contact support for assistance.AssignDeviceResult
IotHubProblemUnable to get status of the device. Please try again and if the issue persists contact support for assistance.AssignDeviceResult
OperationFailedUnable to assign the device. Please retry or contact support for assistance.AssignDeviceResult
ColorNotSupportedBySmcNo device commands were executed successfully because color is not supported by SMC device units.CommandBatchResult
FailureNo device commands were executed successfully.CommandBatchResult
InvalidParametersNo device commands were executed successfully because given parameters were invalid. Please try again later or contact support for assistance.CommandBatchResult
NoTargetsFoundNo device commands were executed because there were no devices to target.CommandBatchResult
PartialSuccessNot all device commands were executed successfully.CommandBatchResult
ColorNotSupportedBySmcUnable to execute the command because selected color is not supported by SMC device units.CommandResult
ConnectivityFailureUnable to execute the command because of device connectivity failure.CommandResult
InvalidParametersUnable to execute the command because given parameters are invalid.CommandResult
TargetBusyUnable to execute the command because targeted device is busy.CommandResult
TargetNotFoundUnable to execute the command because the target could not be found.CommandResult
UnexpectedFailureUnable to execute the command.CommandResult
DevicePresetDoesNotExistDevice preset does not exist.DeleteDevicePresetResult
OperationFailedUnable to delete the preset. Please retry or contact support for assistance.DeleteDevicePresetResult
DeviceContainsUnitsInUseDevice is connected with device units that are in use, therefore cannot be deleted.DeleteDeviceResult
OperationFailedUnable to delete the device. Please retry or contact support for assistance.DeleteDeviceResult
DeviceUnitIsInUseUnable to delete the device unit. The device unit is in use.DeleteDeviceUnitResult
DeviceUnitNotFoundThe Device unit was not found.DeleteDeviceUnitResult
OperationFailedUnable to delete the device unit. Please retry or contact support for assistance.DeleteDeviceUnitResult
OperationFailedUnable to fetch all device types. Please retry or contact support for assistance.GetAllDeviceTypesResult
DevicePresetDoesNotExistPreset does not exist.GetDevicePresetResult
OperationFailedUnable to fetch the preset. Please retry or contact support for assistance.GetDevicePresetResult
OperationFailedUnable to fetch presets. Please retry or contact support for assistance.GetDevicePresetsResult
OperationFailedUnable to fetch the device. Please retry or contact support for assistance.GetDeviceResult
OperationFailedUnable to fetch devices. Please retry or contact support for assistance.GetDevicesResult
IotHubProblemUnable to get devices statuses. Please try again and if the issue persists contact support for assistance.GetSummaryResult
OperationFailedUnable to fetch summary for devices. Please retry or contact support for assistance.GetSummaryResult
DeviceNotFoundThe device was not found.SetAddressToAssignResult
DeviceUnitNotFoundThe sensor was not found.SetAddressToAssignResult
OperationFailedUnable to set next address to assign. Please retry or contact support for assistance.SetAddressToAssignResult
DeviceDoesNotExistDevice not found.StartCollectingDeviceLogsResult
DeviceDoesNotSupportLoggingDevice does not support logging.StartCollectingDeviceLogsResult
DeviceOfflineUnable to start collecting device logs. Device is offline.StartCollectingDeviceLogsResult
IotHubProblemUnable to start collecting device logs. Please try again and if the issue persists contact support for assistance.StartCollectingDeviceLogsResult
OperationFailedUnable to start collecting device logs. Please retry or contact support for assistance.StartCollectingDeviceLogsResult
SuccessWithIssueSettingLogLevelStarted collecting device logs successfully, but was unable to set the detailed log level.StartCollectingDeviceLogsResult
OperationFailedUnable to stop collecting device logs. Please retry or contact support for assistance.StopCollectingDeviceLogsResult
OperationFailedUnable to update the preset. Please retry or contact support for assistance.UpdateDevicePresetResult
PresetAlreadyExistThe preset with given name already exists.UpdateDevicePresetResult
DeviceAlreadyExistsThe device already exists.UpdateDeviceResult
DeviceDoesNotExistDevice and name does not exist.UpdateDeviceResult
OperationFailedUnable to update the device. Please retry or contact support for assistance.UpdateDeviceResult
SelectedPresetDoesNotExistSelected preset does not exist.UpdateDeviceResult

ISAC codes

Returned by the ISAC code assignment and import operations.

Result codeMessage shown to the userReturned by
OperationFailedUnable to fetch ISAC codes. Please try again later or contact support for assistance.GetManyCodesResult
SelectedStorageTypeIsNotSupportedSelected storage has type that is not supported for ISAC codes pairing.GetManyCodesResult
OperationFailedUnable to fetch unpaired location codes. Please try again later or contact support for assistance.GetManyUnpairedLocationsResult
ExternalLocationDoesNotExistExternal location with provided ID does not exist.PairWithLocationResult
InternalLocationNameConflictProvided name of external location is already in use by internal location. Please resolve the conflict before pairing or contact support for assistance.PairWithLocationResult
IsacCodeAlreadyInUseProvided code is already paired with some location.PairWithLocationResult
IsacCodeDoesNotExistProvided code does not exist.PairWithLocationResult
LocationAlreadyPairedLocation with provided ID is already paired with other ISAC code.PairWithLocationResult
LocationFromDifferentStorageLocation is from a different storage than the one selected for pairing.PairWithLocationResult
LocationNameDidNotMatchRegexProvided location ID is not matching pattern for this storage.PairWithLocationResult
LocationNamePatternDoesNotExistCannot validate location because pattern for name was not provided.PairWithLocationResult
OperationFailedPairing code with location failed. Please try again later or contact support for assistance.PairWithLocationResult
StorageTypeImproperType of selected storage cannot be used to pair ISAC codes.PairWithLocationResult
SuccessWithExternalLocationSuccessfully paired code with location from external interface.PairWithLocationResult
SuccessWithInternalLocationSuccessfully paired code with internal location.PairWithLocationResult

Users, permissions, and settings

Returned by the user, permission, and organization settings operations.

Result codeMessage shown to the userReturned by
InvalidSettingProvided setting is not valid.AddOrUpdateCustomerSettingResult
OperationFailedUnable to update settings. Please retry or contact support for assistance.AddOrUpdateCustomerSettingResult
UserDoesNotExistUser not found.AddOrUpdateUserSettingResult
AddingToDatabaseFailedUnable to create the user.AddUserResult
AddingWithGraphApiFailedUnable to create the user in Azure Active Directory.AddUserResult
EmailSendingFailedUser was created successfully but registration email could not be sent to user.AddUserResult
InvalidInputProvided input was not valid.AddUserResult
NotAuthorizedYou do not have permissions to add users or you cannot assign roles you have selected.AddUserResult
OperationFailedUnable to add the user.AddUserResult
UserAlreadyExistsUser with provided email already exists.AddUserResult
InvalidInputProvided email cannot be null or empty.DeleteUserResult
LastAdministratorYou are the last administrator. Your account cannot be deleted.DeleteUserResult
OperationFailedUnable to delete the user. Please retry or contact support for assistance.DeleteUserResult
OperationFailedUnable to fetch the customer data. Please retry or contact support for assistance.GetCurrentCustomerResult
OperationFailedUnable to fetch settings. Please retry or contact support for assistance.GetCustomerSettingsResult
NotAuthorizedYou do not have permissions to see this data.GetUserResult
OperationFailedUnable to fetch the user data. Please retry or contact support for assistance.GetUserResult
UserDoesNotExistThe user data not found.GetUserResult
NoLicenseActiveNo active license found.GetUserSessionDataResult
OperationFailedUnable to fetch session data.GetUserSessionDataResult
NotAuthorizedYou do not have permissions to see users.GetUsersResult
OperationFailedUnable to fetch the user storage. Please retry or contact support for assistance.GetUserStorageResult
StorageIsNotAssignedUser does not have a storage assigned.GetUserStorageResult
OperationFailedUnable to set the preferred user storage. Please retry or contact support for assistance.SetUserStorageResult
StorageDoesNotExistUnable to set preferred user storage, because it could not be found.SetUserStorageResult
UserCannotChangeStorageYou are not allowed to change the selected storage.SetUserStorageResult
LastAdministratorRole cannot be changed because the user is last administrator.UpdateUserResult
NotAuthorizedYou do not have permissions to update users or you cannot assign roles you have selected.UpdateUserResult
OperationFailedUnable to update the user. Please retry or contact support for assistance.UpdateUserResult

Import, export, and integration

Returned by file import and export, stored files, and calls that reach an external system through an adapter.

Result codeMessage shown to the userReturned by
AdapterApiClientFailedUnable to create the external system interface client. Please retry or contact support for assistance.AttachWorkOrderAdapterResult
AdapterNotDefinedThe external system interface is not defined. Please contact support for assistance.AttachWorkOrderAdapterResult
ContainerDoesNotExistContainer does not exist.AttachWorkOrderAdapterResult
InvalidInputProvided input is not valid.AttachWorkOrderAdapterResult
WorkOrderDoesNotExistWork order does not exist.AttachWorkOrderAdapterResult
AdapterApiCallFailedUnable to connect to the external system interface. Please retry or contact support for assistance.CancelPutWallItemAdapterResult
OperationFailedUnable to confirm the placement. Please retry or contact support for assistance.ConfirmCompletionForPutWallResult
SucceedThe next process step has been fetched.ConfirmCompletionForPutWallResult
OperationFailedUnable to determine the next step in process. Please retry or contact support for assistance.DeleteBlobResult
BlobDoesNotExistBlob does not exist.DownloadBlobResult
NotAuthorizedYou are not in the process with this work order.ExportSortWallDataResult
OperationFailedExporting Manual Sorting item stocks failed. Please try again later or contact support for assistance.ExportSortWallDataResult
OperationFailedExporting storage data failed. Please try again later or contact support for assistance.ExportStorageDataResult
OperationFailedFailed to export unpaired locations.ExportUnpairedLocationsResult
OperationFailedFailed to export work orders.ExportWorkOrdersResult
ItemDoesNotExistItem does not exist.GetAdapterItemResult
FileNotSupportedProvided file is not supported.GetAdapterItemsFromFileResult
OperationFailedFailed to load the customer specific export columns.GetWorkOrderCustomColumnsResult
OperationFailedUnable to release color. Please try again later or contact support for assistance.ReleaseColorResult
OperationFailedUnable to reserve color. Please try again later or contact support for assistance.ReserveColorResult
DemoAlreadyRunningAnother demo animation is already running.StartDemoResult
OperationFailedUnable to start the demo animation. Please retry or contact support for assistance.StartDemoResult
UnableToFindRacksSome of selected racks do not exist.StartDemoResult
NoDemoToStopNo demo animation is running.StopDemoResult
OperationFailedUnable to stop the demo animation. Please retry or contact support for assistance.StopDemoResult
UserDoesNotExistUser with provided email does not exist.UpdateLastLoginDateTimeResult

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